Smilax

Artistic Craftsmanship:

• Design Variety: Each taper candle is hand-painted by one artist, making every piece a unique work of art. 

• Painted with Precision: The delicate detailing and colors are meticulously applied to the candles, ensuring that the designs are as stunning as they are enduring.

High-Quality Materials:

• Premium Wax: Crafted from high-quality, drip-resistant, food grade paraffin wax, our taper candles are known for their clean, even burn, minimizing mess and maximizing your enjoyment.

• Lead-Free Wick: The lead-free cotton wick ensures a smoke-free and safe burn, letting you focus on the beauty and serenity of the candle.

Dimensions:

•  10" x 7/8"

Burn Time:

• 6-7 hours

We currently work exclusively with Yummi Brand Candles. This is due to their wide variety of colors and premium materials. We are not currently working with other companies at this time.

We are committed to providing you with high-quality products and excellent customer service. Please review our Return and Refund Policy below for a clear understanding of our procedures.

Final Sale: All sales at Freshwater Flame are considered final unless the received items are damaged during shipping. We do not accept returns or offer refunds for any other reason, including but not limited to change of mind, dislike of the product, or incorrect product selection. We encourage you to make your purchasing decisions carefully, taking into consideration your preferences and needs.

Damaged Items: In the event that your order arrives with damaged items due to shipping, we will promptly address the issue to ensure your satisfaction. To initiate a return for damaged items, please follow these steps:

• Contact our Customer Support Team within seven (7) days of receiving the damaged items. You can reach them via email at info@freshwaterflame.com

• Provide clear photographs of the damaged items, along with your order number and a description of the damage.

• Our Customer Support Team will assess your request and, if approved, provide you with instructions on how to return the damaged items.

• Once we receive the damaged items and verify the damage, we will offer you the option of a replacement (if available) or a refund for the damaged items. Please note that shipping costs are non-refundable.

Exclusions: We reserve the right to refuse returns or refunds for items that have been altered, used, or damaged due to customer mishandling. We also cannot accept returns for personalized or custom-made items unless they are damaged in transit.

Refund Process: Refunds for damaged items will be processed using the same payment method used for the original purchase. Please allow up to 10 business days for the refund to appear in your account, as processing times may vary depending on your financial institution.

Questions and Assistance: If you have any questions or need further assistance, please do not hesitate to contact our Customer Support Team. We are here to help and ensure your shopping experience with Freshwater Flame is a positive one.

At Freshwater Flame, we strive to provide you with the best possible shipping experience. All orders will be processed within 1-3 business days, excluding pre-orders and customs. Shipping costs vary depending on your location and the weight of the package. We offer free shipping for orders over $100. All packages will be shipped via USPS and a tracking number will be provided once your order has been shipped. If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.

• Trim Wick: Before each use, trim the wick to approximately 1/4 inch for an optimal and clean burn.

• Burn Safely: Always place taper candles in a suitable candle holder and ensure they are on a heat-resistant surface away from drafts and flammable materials.

​​​​​​​Please note that these candles are not suitable for children, without adult supervision.